Payments

We Accept the following payment methods:

Paypal, Creditcard, iDeal, Soford banking, Bancontact/mistercash, Belfius direct net.

Mollie payments process our payments to guarantee secure payments. All refund payments will be completed by the same payment method you payed the order with.

Shipping

We offer FREE international shipping!

Expected shipping time is 2 to 4 weeks. If you don’t receive the ordered product within 60 days from the shipping date you will receive a full refund within 14 days.

Import duties are always on behalf of the customer.

To avoid logistic complications several products of the same order may ship separate.

Returns

You can return any item for a refund within 14 days of receiving your original order. The returned package has to arrive within 28 days in our warehouse and after receiving the package we will inspect its shape and refund within 10 days.

We’ll refund the price you purchased your item at, this includes sale items. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.

All goods will be inspected on return. The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way! In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you or give you a partial refund.

Report your return: return@flexisolarpanels.com

Report the order number, the products you wan’t to return, the date of receiving the package and the reason of return.

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